Client Resource Specialist

Posted: 05/10/2026

? Now Hiring: Client Resource Specialist Floater ? ?? Full-Time | Monday–Friday North Iowa Community Action Organization is looking for a Client Resource Specialist Floater to support individuals and families throughout our 9-county service area. This rewarding role helps connect people with essential programs, services, and community resources that make a real difference. ?? Primary office location: Mason City ?? One day per week: Charles City ?? Limited travel to outreach offices as needed, including: Forest City Hampton Algona Clarksville Charles City Mason City If you enjoy helping others, thrive in a fast-paced environment, and love variety in your workday, this could be the perfect fit for you! What You’ll Do As a Client Resource Specialist Floater, you will: Interview clients in office and home settings to assess needs Complete applications for North Iowa Community Action Organization programs and services Connect clients with community resources and partner organizations Provide referrals and follow-up support Travel within the service area on a limited, as-needed basis Qualifications High school diploma or GED required Associate degree in Human Services or related field preferred 1–2 years of human services experience preferred Strong multitasking and organizational skills Excellent computer, communication, and assessment skills Compassionate, professional, and able to work independently Benefits We offer a great benefits package, including: IPERS Health, dental, and vision insurance LTD, STD, and life insurance Paid holidays Paid time off Mileage reimbursement ?? How to Apply Interested candidates should submit their resume to jobapps@nicao-online.org. Applications are accepted until the position is filled. If you have any questions about this position, please contact the Human Resources Department at 641-423-8993 ext. 142. North Iowa Community Action Organization is an Equal Opportunity Employer

Pin It on Pinterest

Client Resource Specialist