Course #4962 | Instructor: Carman Receive the foundational principles and skills to provide excellent customer service to your external clients and internal coworkers. Start a rewarding job or improve your career by attending NIACC's new, comprehensive Customer Service Training program. Good customer service needs to be learned and continuously sharpened. This flexible program allows you to choose the classes that best fit your goals. This training is ideal for individuals from all industries. Learners who attend all six courses in the series will receive discounted tuition rate of $499 and a Customer Service Certificate after the successful completion of all classes. This course will show the importance of delivering exceptional customer service to others within their organization and its affect to the quality and speed of service delivered to external customers. Participants will become self-aware of their level responsiveness, communication, teamwork and problem-solving skills to help their organization succeed.